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Terms & Conditions

Payment By:

Credit card ( Mastercard, Visa and Bankcard ), Cheque or Money Order ( Funds to be cleared before shipping ). Direct deposit.

Claims:

All claims must be notified within 48 hours of delivery.

Returns:

No returns will be accepted unless:

  • Notification of intent to return must be given within 7 days of receipt of goods.
  • An R.A. number must be obtained before goods are returned, goods returned without a R.A number will not be accepted.
  • Goods returned must be unused and in original unmarked packaging.
  • We will not accept any goods returned by C.O.D. delivery.
  • Made to order items (one off items) and items which are not stock standard lines, embroidered or of unusual sizing are not returnable.

 

Goods returned for credit/exchange:

  • Credit/Exchange is for goods returned only.
  • No credit will be given for freight charges.

Postage Times and details:

Items in store are shipped same day as order. Some items are made to order or stocked off site. These items ship within 2-14 days. If you select Express Post the items will be sent Express as soon as they are ready for dispatch with in the 14 day period, if required overnight we suggest you either call or email for delivery confirmation. Customers will be contacted if any items are on backorder and cannot be supplied within the 14 day period. Our online store does not run a 'live inventory' therefore some items will occassionally be out of stock or on backorder. With clearance items stock will be allocated on order times, so first in best dressed.